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Solutions · Frontline & Deskless

Engagement for the 80% who don't sit at a desk

Engage frontline teams with AI-powered insights accessible across SMS, WhatsApp, QR codes and kiosk, no email address, no corporate laptop, no app-store friction required. Every employee, actually reachable.

  • SMS, WhatsApp, QR & kiosk delivery
  • No email or corporate device needed
  • 60-second mobile-first surveys
  • 150+ languages, auto-detected
The Vadal.ai mobile app home screen
Product pillars:Multi-Channel Reach · Mobile Experience · Frontline Analytics

Reach them where they are

The channel is the strategy

Frontline workers don't check email, so email-first platforms measure the head office and call it the company. Vadal.ai delivers surveys and comms over SMS, WhatsApp and QR posters in the break room, meeting people on the phone already in their pocket.

  • One-tap access from SMS or WhatsApp
  • QR posters for shared and offline workplaces
  • Kiosk mode for shift changeovers
app.vadal.ai · Analytics
The Analytics screen in the Vadal.ai product

Respect the shift

Built for pockets, not desks

Sixty-second surveys designed for standing up, auto-translated into each person's language, working on any device. Participation stops being a head-office phenomenon, and your data finally represents your workforce.

  • 60-second, thumb-friendly survey design
  • Automatic language detection per employee
  • Voice-of-the-frontline insights for operations
The Vadal.ai mobile app home screen

The impact

What good looks like with Frontline & Deskless

86%

frontline participation without email

100%

of the workforce reachable

3.4×

more frontline feedback than email-based tools

Illustrative sample data, to be replaced with Vadal's verified proof before launch.

6,000 store colleagues, no email addresses, 86% participation. The QR poster by the rota board did more for listening than five years of asking managers to cascade a link.
CDClaire DonovanDirector, Internal Communications, Northwind Retail

FAQs

Questions, answered

No. Surveys and feedback open instantly from an SMS link, WhatsApp message or QR scan in any mobile browser. The full employee app is there for organizations that want it, but participation never depends on it.

QR posters and kiosk mode cover shared-device and no-device environments, a break-room tablet or a poster by the clock-in point keeps every shift included.