Customer stories
Engagement people can feel
From the retail floor to the loading bay — see how teams put Vadal to work. Every story below is an illustrative sample pending Vadal's verified case studies.
How Northwind Retail gave 6,000 colleagues one place to be heard
Posters and email never reached the shop floor. With Vadal, store teams get news on their phones, reply in a tap, and leadership finally sees what lands.
weekly active reach
read-through vs. email
“Vadal gave 6,000 store colleagues one place to hear from us — and a voice back. Open rates went from hoping-they-saw-the-poster to numbers we can actually plan around.”
More stories
Across every kind of frontline
One voice across 240 stores — and a way for the floor to talk back.
weekly active reach
Onboarding that starts the moment a cleaner signs, not on day one.
faster time-to-productivity
Depot-by-depot insight leadership never had before.
lower first-year attrition
Micro-learning that seasonal joiners actually finish.
higher guest satisfaction
Safety checks and daily tasks, with a full audit trail.
less operational downtime
Connection and recognition for teams who rarely meet.
eNPS in year one
In aggregate
The pattern we see again and again
active reach in the first week of rollout
more two-way conversations between teams
lower first-year frontline attrition
average employee rating of their app
Illustrative sample data — to be replaced with Vadal's verified proof before launch.
“Vadal gave 6,000 store colleagues one place to hear from us — and a voice back. Open rates went from hoping-they-saw-the-poster to numbers we can actually plan around.”
“Onboarding used to start on day one. Now it starts the moment someone signs — a welcome, a face, a checklist on their phone. New cleaners feel part of the team before their first shift.”
“The analytics are the part leadership didn't know they were missing. We can see which depots are thriving and which need a manager conversation this week — not next quarter.”
“Tasks used to live on a clipboard no one read. Now every site sees what's due, who owns it and what's done — by lunch, not by month-end. Accountability you can actually see.”